1. Introduction

Welcome to Mwanafunzi Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

When you use our Service and provide us with information, you trust us with your personal information. We take your privacy very seriously. Please read this privacy policy carefully.

2. Information We Collect

We collect information you provide directly to us.

2.1 Information You Provide to Us

• Account Information: Name, email address, phone number, date of birth, grade level, school name
• Profile Information: Username, password, profile picture, learning preferences
• Educational Data: Quiz scores, assignment submissions, learning progress, course completion
• Parent Information: Parent/guardian name, contact details, relationship to student
• Teacher Information: Qualifications, subjects taught, availability, TSC number (optional)
• Payment Information: Phone number for M-Pesa payments (all payments are securely processed through M-Pesa)
• Communications: Messages, feedback, support requests

3. How We Use Your Information

3.1 Service Provision

• Create and manage user accounts
• Provide educational content and features
• Process payments and transactions
• Track learning progress and achievements
• Facilitate teacher-student interactions
• Enable parent monitoring features

3.2 Service Improvement

• Develop new features and content
• Personalize learning experiences
• Optimize user interface and experience

3.3 Communication

• Send service-related notifications
• Respond to inquiries and support requests
• Provide educational tips and resources
• Send marketing communications (with consent)
• Alert about policy changes

3.4 Safety and Security

• Detect and prevent fraud
• Monitor for inappropriate content
• Enforce our Terms of Service
• Protect user safety
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

4.1 With Your Consent

• When you explicitly agree to sharing
• For features you choose to use

4.2 Service Providers

• M-Pesa for payment processing
• Cloud storage providers (Firebase)
• Customer support tools
• Email service providers

4.3 Educational Partners

• Teachers (limited student information)
• Parents/Guardians (child's progress)
• School administrators (with permission)

4.4 Legal Requirements

• To comply with legal obligations
• To respond to lawful requests
• To protect rights and safety
• To prevent fraud or abuse

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

5.1 Security Measures

• Encryption of data in transit and at rest
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

6. Children's Privacy

We are committed to protecting children's privacy and comply with applicable laws including COPPA (Children's Online Privacy Protection Act).

6.1 Users Under 13

• Parental consent required for registration
• Limited data collection
• No behavioral advertising
• Enhanced security measures
• Parental access to child's information
• Ability to delete child's account

6.2 Parental Controls

• Review child's account information
• Monitor learning progress
• Control privacy settings
• Approve teacher interactions
• Delete child's data

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of your personal data
• Receive data in a portable format
• Transfer data to another service

7.2 Correction and Deletion

• Update or correct inaccurate information
• Request deletion of your account
• Remove specific content you've posted

7.3 How to Exercise Your Rights

• Through account settings
• Email: official.poa.labs@gmail.com
• Response within 30 days

8. Contact Information

For privacy-related questions or to exercise your rights:

Email: official.poa.labs@gmail.com

Response Time: Within 30 days of receipt

9. Compliance

We comply with:

• Kenya Data Protection Act
• GDPR (for EU users)
• COPPA (for US children)
• CCPA (for California residents)
• Other applicable privacy laws